Any change to the passport and our records will always require return of the passport to us. Please always make a photocopy of the details and silhouette pages in case of loss in the post.
Change of ownership or address
A change of ownership/change of permanent address of owner should be notified
to us as soon as possible and within 30 days. Please enclose the passport and upon receipt we will
send you an immediate acknowledgement. We aim to return the
amended passport to you within 21 days, or we offer a fast track service
(normally processed on the same working day and return by Royal Mail Special
Delivery which guarantees delivery by 1pm the next working day).
Please note it is an offence not to advise us of change of owner within 30 days. If you donít register your change of ownership and the passport is
subsequently lost or stolen you may need to obtain fresh silhouettes from your vet
and the process can become lengthy and expensive.
Death of a Horse
The death of a horse should also be notified. Please return the passport to us for cancellation advising the date of death. The passport can be returned to you upon request.
Please send all passports to:
The Passport Agency
PO BOX 74